Microsoft has put up a customer oriented survey on CustomerSource to collect information on the upgrade situation across companies that have NAV implemented. To quote Microsoft:
With this survey, we would like to solicit your valuable input in regard to the Microsoft Dynamics NAV upgrade story to better understand your current upgrade situation. The questionnaire focuses on upgrading from Microsoft Dynamics NAV 2009 Classic client to the RoleTailored client as well as the upgrade experience in general. The Microsoft Dynamics NAV team is determined to provide you with the best possible service to help you move your business forward and get the most of our new releases.
If you are new to CustomerSource, you can find out how to get access here.